I can connect the DSL Modem, but my connection is slow.

If you can view a web site but it takes forever to download, try a different site. A good test site is www.google.com, which has white background amd very simple design, but to help it load quickly. (Big, splashy sites like CNN, Microsoft can load slowly on even the fastest modems because they have so much content and so many users.

If your downloads are glacial no matter where you go, reboot your PC and try again. If the problem persists, cycle the modem’s power. Start by turning it off, or simply unplugging it if there’s no on/off switch. Some USB modems draw their power from the computer they’re attached to, so you’ll have to detach the modem from the computer itself. Next, reboot your PC. Last, turn the modem back on, connect to the Internet, and test your download speed again.

Still slow? If your modem has a Reset switch, use it. A Reset switch is a small hole on the back of the modem’s case that can only be pressed with a paper clip, the tip of a sharp pencil, and so on. Be sure to reboot your system as well and then try to access a Web site.

If your Internet connection is still slow, check your system for spyware. Spyware can download huge amounts of data without your permission, clogging your connection or scotching it completely. Programs from Symantec, McAfee, TrendMicro and LavaSoft can scan and remove offensive code from your machine.

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